Terms & Conditions

Overview

Welcome to the official 11croco website (the “Site”). By using, accessing, or creating an account on this Site, you confirm that you have read, understood, and agreed to these Terms & Conditions. Please review every section carefully to understand your responsibilities and rights. Your use of the services constitutes full and unconditional acceptance of these terms.

Eligibility & Registration

To access gambling services provided by 11croco, you must be at least the legal gambling age in your province or territory (18 or 19, as applicable). Creating an account with false or incomplete information may lead to suspension or termination of the account. You are responsible for keeping your registration data up to date and for maintaining the confidentiality of your login credentials.

Identity Verification Obligations

11croco may request verification of your identity, including government-issued ID, proof of address, and/or other relevant details, for anti-fraud and anti-money-laundering (AML) purposes and to comply with applicable laws and regulations.

Account Opening, Suspension & Termination

We reserve the right, at our sole discretion, to accept or reject any account application. Active accounts may be suspended or closed in cases of a breach of these Terms, suspected fraud, attempts to manipulate the platform, or upon the lawful request of competent authorities.

Voluntary Account Closure

You may request account closure at any time by contacting our support team at info@11croco.Casino After your request is reviewed, the account will be closed and any remaining balances will be handled in accordance with these Terms, subject to necessary verifications.

Data Protection & Privacy

By accessing the platform, you confirm that you have read our Privacy Policy and consent to the processing of personal data strictly for service-related purposes, in line with applicable laws and with appropriate confidentiality safeguards.

Deposit & Withdrawal Rules

11croco offers a variety of deposit and withdrawal methods commonly used in Canada, including bank cards, Interac e-Transfer, bank transfer, and popular e-wallets. Minimum and maximum amounts for transactions are displayed in the “Deposits & Withdrawals” section of the Site. Any suspicion of AML/CFT rule violations may result in temporary retention of funds until the situation is clarified.

Withdrawal Verification

All withdrawal requests may be subject to additional checks. Proof of identity and, where relevant, proof of payment method ownership may be required prior to approving a payout, in order to prevent fraud and money laundering under applicable laws.

Account Balance & Fees

Your account funds remain your property, except in cases of fraud or breach of these Terms. 11croco does not charge fees for processing deposits and withdrawals; however, your payment service provider may apply its own fees.

BONUSES & PROMOTIONS

Registered users may access promotional offers, including welcome bonuses, free spins, cashback, and other benefits. The conditions for each bonus—such as wagering requirements, minimum amounts, eligible games, and deadlines—are detailed on the Promotions page. 11croco reserves the right to modify or withdraw promotional offers at any time.

Bonus Abuse

Abuse or unlawful use of promotional offers may result in cancellation of bonuses and suspension of the account.

Game Rules & User Responsibility

You are responsible for knowing the rules of each game and for using the platform properly. Manipulation, attempts to cheat, or the use of third-party software to gain unfair advantage are strictly prohibited and may result in account blocking and forfeiture of winnings.

Limitations & Liability

Users acknowledge and accept that gambling involves financial risk. 11croco is not liable for losses or damages arising from personal gambling decisions. Any liability of 11croco, regardless of cause, is limited to the amount of funds in the player’s account.

Termination of the Agreement

Contractual operations may be interrupted in cases of breach of these Terms, abusive use of the platform, or inability to verify a player’s identity, without entitlement to compensation. In serious disputes or legal investigations, the platform may permanently suspend the relevant account.

Copyright & Intellectual Property

All materials—including logos, software, text, and images—are the property of 11croco and may not be copied or used without explicit written consent. Breaches of these Terms may lead to additional legal action.

Changes to the Terms & Conditions

11croco reserves the right to modify, update, and/or change these Terms whenever necessary. Changes take effect upon publication. We recommend checking this page periodically for the most recent updates.

Governing Law & Dispute Resolution

These Terms are subject to applicable laws. Where permitted by law, unresolved disputes will be brought before competent courts as designated by the applicable rules of jurisdiction. Nothing in this section limits any mandatory consumer-protection rights that may apply in your province or territory.

Contact & Support

For clarifications, further details, or complaints, please contact our support team at info@11croco.Casino will handle every request promptly and professionally.